We offer non-tangible irrevocable goods. As a customer you are responsible for understanding this upon purchasing any product/service at our site.
CONTACT CUSTOMER SUPPORT
99% of problems can be solved with a simple email. We request that you reach out to us using our email “[email protected]“ Our Customer Service Department will get back to you within 24-48 (usually less than 24 hours) with a review of your concern, and a solution.
ELIGIBLE REFUND REQUESTS
- Non-delivery of the product/service: in some cases the process times are slower, and it make take a little longer for your order to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Customer Service Department in writing within 7 days from placing the order.
- Product not-as-described: such issues should be reported to our Customer Service Department within 7 days from the date of the purchase.